Emergency Advice

For NSW wildlife rescues call 1300 094 737 or fill in our ‘Report a Rescue’ form. 

Interstate help can be found hereInterstate marine mammal rescue numbers. For NSW marine mammal rescue (dolphins, whales, seals) please call ORRCA

Emergency advice is also available in ArabicChinese-simplifiedChinese-traditional

DO NOT approach snakesmonitor lizards (goannas)bats (flying-foxes or microbats)large macropods (kangaroos or wallabies) or raptors (eagles, falcons or hawks).

These animals require specialist handling and MUST be rescued by trained wildlife rescuers. If you are unsure of the species please check the images and information via the links above.

All wildlife that is sick or injured needs to be assessed by a vet before coming into care.    

It is critical to get sick and injured wildlife vet treatment as quickly as possible. Please read instructions below on how to safely contain wildlife before approaching the animal.

Most vets will take wildlife free of charge. If you can, please call the vet to let them know you are coming. Not all vets handle all species of wildlife but they will help wherever possible. 

If you also let our Rescue Team know where you’ve taken the animal, WIRES will follow up directly with the vet, to bring the animal into care after it’s been vet assessed and received any vet care required. 

Improper rescue can hurt or distress the animal and the rescuer which is why WIRES train all its volunteers. Please exercise caution when handling wildlife.

When reporting rescues to WIRES and vets please confirm the EXACT location where the animal was found.  

Many young animals can possibly be reunited with their parents, if we know the exact location the animal was found.  Many native animals are also very territorial and it is critical that we release them where they were found, when they are ready to release, to ensure their best chance of survival. 

1) If you have found a sick, injured or orphaned animal, remove any threat to the animal.  

This includes keeping all people and pets away from the native animal, to minimise stress to the animal for vet transport or until a rescuer arrives.  

2) If it is safe to do so, please contain the animal in a warm, dark, quiet place.

Ensure you are wearing appropriate PPE, including gloves when touching any animal, gently place a towel over the animal and place it in a ventilated box with a lid and transport it carefully to the nearest vet or wait for the rescuer to arrive. After placing the animal in the box you should immediately wash your hands or use hand sanitiser.

If you are containing a possum please take additional precautions. Wear a jacket or long sleeves to reduce the risk of being scratched and wear a face mask in addition to gloves when using a towel to pick up the animal.

3) Do not give the animal any food or water, unless instructed to by a vet or WIRES

For more information on specific species, please visit our Wildlife Information page. You can also use the links below for extra information on common species:

Flying-foxesSnakesBirdsLizards and Turtles, Possums and Wombats

Our Rescue Office operates 365 days a year, 24 hours a day. 

If you contact WIRES after hours we will call you back early the next morning. Overnight, if it is safe to do so, please follow the instructions above and take any sick or injured wildlife to your nearest 24 hour vet. 

Report a NSW Wildlife Rescue 

Please remember: It is against the law to keep native animals taken from the wild. They must be passed on to an authorised carer with a licensed wildlife rescue organisation.

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